Spain’s government ordered Airbnb to remove almost 66,000 listings from its site. The move is part of a crackdown on tourist rentals in the wake of the country’s worsening housing crisis.
Housing affordability in Spain has reached a critical point and many say the conversion of living space into tourist accommodations is pushing families out of their homes and driving up the cost of living.
Jungho Suh, a teaching assistant professor of management at the George Washington University School of Business, can discuss Airbnb’s ambitious relaunch of its platform. His areas of expertise include service management, diversity, equity, and inclusion, entrepreneurship, human resource issues in the service industry, sustainability and environmental, social, and governance reporting in the travel industry, digital platforms in tourism and hospitality, and gastronomy tourism.
Suh has published research on a number of topics related to Airbnb, including the role of customer engagement in Airbnb user experience, a cross-cultural study on the social and economic benefits of Airbnb, and Airbnb service quality.
If you would like to schedule an interview, please contact Claire Sabin at claire [dot] sabin
gwu [dot] edu (claire[dot]sabin[at]gwu[dot]edu).
-GW-