WASHINGTON (May 4, 2026) – Following the mass cancellations at Spirit Airlines that left passengers stranded and scrambling for refunds and rebooking, the crisis points to more than an operational breakdown: it highlights deeper failures in leadership, communication, and organizational strategy.
Jungho Suh, teaching assistant professor of management at the George Washington University School of Business, specializes in strategic human resource management and organizational behavior. Suh can connect the Spirit situation to broader lessons around corporate governance, crisis response, and workforce strategy across industries. Suh can also speak to what this moment reveals about how companies manage disruption and crisis.
If you would like to schedule an interview with Suh, please contact Claire Sabin at claire [dot] sabin
gwu [dot] edu (claire[dot]sabin[at]gwu[dot]edu).
-GW-