Boeing’s CEO and two other top executives are stepping down amid growing safety concerns around a number of quality control issues that have come to light since a piece of an Alaska Airlines plane fell off mid flight in January. CEO Dave Calhoun will leave at the end of 2024.
Faculty experts at the George Washington University are available to offer insight, commentary and analysis. If you would like to speak with an expert, please contact GW Media Relations Specialists Tayah Frye at [email protected] and Cate Douglass at [email protected].
Jungho Suh, a teaching assistant professor of management, is an expert in service management, diversity, equity, and inclusion, entrepreneurship, human resource issues in the service industry, sustainability & ESG reporting in the travel industry, digital platforms in tourism & hospitality, and gastronomy tourism. Suh has taught a similar case study in his past classes when the Boeing 737 "Max 8, " a different fleet," was grounded. Suh can discuss the U.S. federal reaction, oversight and response to this incident and subsequent grounding of flights a couple months back. He can also speak to the work Boeing will need to do to re-earn the trust of its customers.
James R. Bailey, a professor of leadership development, is an expert in effective leadership, leadership development, organizational and individual change, managerial decision making, and business ethics. Baiely was named one of the world’s top ten executive educators by the International Council for Executive Leadership Development in 2006. He has also designed and delivered hundreds of executive programs for firms like Nestle, UBS, Conoco-Phillips, and Goldman Sachs, as well as several major law firms and the U.S. Congress.
Lawrence (Larry) Parnell is an associate professor and director of the award-winning Strategic Public Relations program at The Graduate School of Political Management. Over a 30-year career, Parnell has held senior communications positions in consulting, on the client side and in politics. He is a frequent author and speaker on communications topics and a member of the National Investor Relations Institute (NIRI) and the Public Relations Society of America (PRSA). With a background and expertise in crisis work, Parnell can discuss how such situations impact trust between the government and the public as well as the overall handling of Boeing’s crisis response.
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